Shipping policy
Shipping Policy
We currently ship to addresses within the United Kingdom only.
Processing Time Orders are processed within 1-2 business days. Orders placed on weekends or bank holidays will be processed the next working day.
Shipping Rates We use Royal Mail for all deliveries. Orders over £75 qualify for free standard shipping. For orders under £75, shipping costs are calculated at checkout based on the total weight of your order:
Large Letter (up to 100g) — £1.55 Small Parcel (100g–750g) — £3.99 Medium Parcel (750g–2kg) — £5.99 Large Parcel (2kg–5kg) — £8.99 Extra Large Parcel (5kg–20kg) — £14.99
Delivery Times Orders are typically delivered within 1-3 business days of dispatch via Royal Mail.
Tracking Tracking information will be provided where available depending on the Royal Mail service used.
Lost or Damaged Items If your order arrives damaged or does not arrive within 10 working days, please contact us at [your email address] and we will do our best to resolve the issue promptly.